Solutions Centric Information Security Management System (ISMS) is certified according to ISO/IEC 27001:2022 and ISO 9001:2015

OUR DATA SECURITY & PRIVACY CONTROLS

We implement a comprehensive range of technical, physical and organizational safeguards to protect client data. Security is embedded into every aspect of our operations. Our multi-layered security framework is designed to ensure the confidentiality, integrity and availability of information across all systems, platforms and processes.

NON-PHYSICAL CONTROLS

We implement industry-recognized technical safeguards, including:

  • Enterprise-grade firewall and network security architecture
  • Centralized anti-virus and endpoint protection across all devices
  • Multi-Factor Authentication (MFA) enabled for critical systems
  • Role-based access controls (RBAC) based on least-privilege principles
  • Secure remote access via VPN with encryption
  • Data encryption in transit (TLS/SSL) and at rest
  • Email security filtering and phishing protection
  • Regular system patching and management
  • Continuous network monitoring and logging
  • Secure cloud infrastructure with restricted access policies
  • Automated data backups with disaster recovery procedures
  • Automatic session timeout and account lockout policies

PHYSICAL SECURITY CONTROLS

Our facilities maintain strict access controls:

  • Controlled office access with biometrics
  • 24/7 CCTV monitoring and surveillance
  • Visitor registration and escort procedures
  • Secure server room with restricted access
  • Fire detection and fire suppression systems
  • Environmental controls for IT equipment
  • Secure disposal of sensitive documents and electronic media

ORGANIZATIONAL & ADMINISTRATIVE CONTROLS

Security is embedded into our culture and operations:

  • Comprehensive Information Security Policy
  • Mandatory security awareness and data protection training
  • Confidentiality and Non-Disclosure Agreements (NDAs)
  • Defined data classification and handling procedures
  • Vendor risk assessment and third-party security reviews
  • Business Continuity and Disaster Recovery planning
  • Regular internal audits and compliance reviews

TRANSPARENCY & TRUST PRACTICES

We are committed to maintaining openness & accountability in our security practices.

  • Customer security questionnaires support
  • Security whitepaper available upon request
  • Third-party audit reports shared under NDA
  • Responsible disclosure policy
  • Defined SLA for incident notification

TRAINING & AWARENESS

We are committed to maintaining a strong culture of security and compliance across our organisation.

  • All employees receive mandatory training on our Information Security Policies and are contractually bound by strict confidentiality and data protection obligations.
  • Staff are regularly informed of updates to our ISO/IEC 27001 policies and procedures through communications and guidance issued by the ISO Steering Committee.

Through ongoing education and structured training programs, we ensure that our team remains informed, vigilant, and aligned with industry best practices.